CPPDSM5018
Ensure a safe workplace in the property industry


Application

This unit of competency specifies the outcomes required to establish, maintain and evaluate an organisation’s work health and safety (WHS) system and procedures to ensure own safety and that of others in the workplace. It requires the ability to identify and control workplace hazards and risks, and communicate workplace safety requirements.

The unit supports the work of those involved in establishing, maintaining and evaluating a property industry organisation’s risk management systems. It applies to those involved in working with WHS systems and procedures to ensure own safety and that of others in the workplace.

Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Establish and maintain WHS framework.

1.1.

WHS framework is developed that clearly expresses the organisation’s commitment to implementing relevant WHS legislation in the organisation.

1.2.

WHS roles and responsibilities for all workplace personnel are defined to allow implementation of WHS policies, proceduresand programs.

1.3.

Financial and human resources for the effective operation of WHS system are identified, sought and provided in a timely manner.

1.4.

Information on WHS system and its operational procedures is provided and explained to employees in an accessible form.

2.

Establish and maintain participative arrangements.

2.1.

Consultative processes are established and maintained with employees and their representatives according to relevant WHS legislation.

2.2.

Issues arising from participation and consultation are resolved promptly and effectively according to procedures for issue resolution.

2.3.

Workplace safety information collected through participative arrangements is provided to employees in line with organisational procedures.

3.

Establish and maintain procedures for identifying hazards, and assessing and controlling risks.

3.1.

Procedures for ongoing hazard identification and assessment and control of associated risks are developed.

3.2.

Hazard identification is addressed at the planning, design and evaluation stages of change in the workplace to ensure that new hazards are not created by proposed changes.

3.3.

Procedures for selecting and implementing risk control measures according to the hierarchy of control are developed and maintained.

3.4.

Inadequacies in existing risk control measures are identified according to the hierarchy of control, and resources enabling implementation of new measures are promptly provided.

4.

Review system effectiveness.

4.1.

WHS induction and training program is developed and provided for all employees as part of organisation’s general training program.

4.2.

WHS record-keeping system is established and maintained to allow identification of patterns of occupational injury in the organisation.

4.3.

Measurement and evaluation of WHS system are undertaken in line with organisation’s quality system framework.

4.4.

Improvements to WHS system are developed and implemented to achieve organisational WHS objectives.

4.5.

Compliance with WHS legislative framework is assessed to ensure that legal WHS standards are maintained as a minimum.

Evidence of Performance

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also establish, maintain and evaluate the work health and safety (WHS) system and procedures of one property-related organisation to ensure own safety and that of others in the workplace.

In doing the above, the person must:

apply knowledge of organisation’s practices, ethical standards and legislative requirements associated with establishing, maintaining and evaluating organisation’s WHS system and procedures

apply knowledge of the principles and practices of effective WHS management

establish and maintain:

WHS management system

participative arrangements

procedures for identifying hazards, and assessing and controlling risks

maintain WHS framework

identify when expert advice is needed, obtaining advice and acting on it promptly

implement WHS Acts, regulations and code of conduct relevant to own area of responsibility

review WHS system effectiveness.


Evidence of Knowledge

A person demonstrating competency in this unit must demonstrate knowledge of:

key components of the hierarchy of control

procedures for identifying intervention points for expert WHS advice

literacy levels and communication skills of work group members and consequent suitable communication techniques to use when discussing WHS matters

principles and practices of effective WHS management in small, medium and large businesses

principles and techniques associated with modelling safe work practices, hazard identification and risk management

record-keeping systems, procedures and requirements relating to WHS

regulatory compliance arrangements in relation to WHS

key requirements of federal, state or territory legislation and local government regulations relating to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

privacy

property sales, leasing and management

strata community management

WHS

WHS roles and responsibilities for all workplace personnel, including legal responsibilities of employers, manufacturers, suppliers, employees and other parties in relation to WHS.


Assessment Conditions

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet, email and printing facilities

specifications:

access to specialist advice on WHS in the property industry

best practice case studies of WHS, hazard identification and risk management procedures in the property and related industries

hazard identification and risk assessment reports

WHS legislation

workplace policies and procedures with regards to WHS

supervisor:

member of a work team in a property industry context.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill

Performance feature

Learning skills to:

evaluate information from a variety of sources to inform development of WHS framework.

Numeracy skills to:

interpret statistical and graphical data to evaluate hazards and risks in the workplace.

Oral communication skills to:

discuss financial and human resources required to support WHS system with team members and professional advisors

use language and concepts appropriate to cultural differences.

Reading skills to:

interpret and extract information from documentation, including WHS records, to inform development of WHS framework.

Writing skills to:

prepare and document WHS policies and procedures.

Digital literacy skills to:

communicate electronically with team members and professional advisors.


Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

WHS framework must include:

counselling and disciplinary processes

designing safe operations and systems of work

determining ways WHS will be managed, for example:

designed operations, workflow and materials handling

maintaining plant and equipment

planning or implementing alterations to site, operations, plan or work systems

purchasing materials and equipment

mechanisms for obtaining updated information on such things as health effects of hazards, technical developments in risk control, and changes to legislation

obtaining expert WHS advice as required

resolving WHS issues

developing and updating policies

providing training

ensuring system for communicating information to employees, supervisors and managers within organisation.

WHS legislation must include:

Australian standards, and quality assurance and certification requirements

issue resolution

maintenance and confidentiality of records of occupational injury and disease

provisions relating to roles and responsibilities of WHS representatives and committees

relevant industry code of conduct

requirements of provision of WHS information and training.

Roles and responsibilities must include:

advisory

decision making

duty of care

WHS officer.

WHS policies, procedures and programs must include:

consultative arrangements for employees

emergency and evacuation procedures

equipment maintenance and use

first aid

hazard and risk identification and reporting

hazard, accident and incident investigation

WHS audits and safety inspections

on-site contractors, visitors and members of public

risk assessment and control measures

safe operating procedures and instructions

transport, use and storage of dangerous goods and hazardous materials

use and maintenance of personal protective equipment.

Consultative processes must include at least two of the following:

formal and informal meetings, including WHS meetings

health and safety representatives

WHS committees

other committees, for example, consultative, planning and purchasing

suggestions, requests and concerns put forward by employees to management.

Hazard identification must include:

audits and review of audit reports

checking work area and equipment before and during work

consulting with work team members

housekeeping

job and work system assessment

review of WHS records, including registers of hazardous materials and dangerous goods

workplace inspections in area of responsibility.

Procedures for selecting and implementing risk control measures must include:

compliance with environmental requirements

compliance with ergonomic requirements, including safe lifting and manual handling procedures

correct selection, use, storage and maintenance procedures for personal protective clothing and equipment

emergency, fire and accident procedures

safe operating procedures

hazard, accident and incident reporting procedures

regular WHS consultations.

Risk control measures must include:

measures to remove cause of risk at its source

application of the hierarchy of control:

elimination of risk

substitution

engineering controls

administrative controls

personal protective equipment

consultation with workers and their representatives.

Training program must include at least four of the following:

allocation of resources for training, including purchasing training services and developing staff training skills

group discussions and other consciousness-raising techniques

handouts, including information sheets

induction training

ongoing assessment of training needs, relating to such things as:

emergencies and evacuations

new operations and materials

specific equipment use

specific hazards

specific tasks

specific courses.

WHS record-keeping system must include:

audit and inspection reports

hazardous materials registers

manufacturer and supplier information

meeting agendas, including items and actions relating to WHS

plant and equipment maintenance and testing reports

records of induction, instruction and training

workers compensation and rehabilitation records

workplace environmental monitoring records.


Sectors

Property services


Competency Field

Strata community management